How Do I Reach Netflix About Account Issues?

Marlene Cole, who has always been a reliable nanny, has called me three times in a row out of panic today. "I got bad news for you, Mr. Spence! The security guard of the kindergarten refuses to let Erin into the kindergarten! "He claims that the name on the student ID is wrong! The ID belongs to a little girl named Jodie! It's not Erin's ID at all!" I look up from the spreadsheet I'm holding, a frown already gracing my features. "Marlene, wasn't Harper the one who gave you the ID last night?" Marlene sounds like she's about to burst into tears from panic. "She did! But the scanner shows that Jodie Holmes is the ID owner! The security guard says that we've gotten the wrong ID, so now he's interrogating me!" That's odd. Half a year ago, I've pulled a few strings just so I can enroll my daughter, Erin Spence, into Starry Kindergarten, known as the most prestigious kindergarten in the city. In fact, I have to sponsor the kindergarten 300 thousand dollars in order to secure a slot for Erin. Over the month, my wife, Harper Gilmore, has always been the one driving Erin to school every day. Today, Harper claims that she can't take Erin to school because she needs to pull overtime shifts at her company, so she has instructed Marlene to do so. But how is it possible that Erin's student ID now shows another name when it's Marlene's turn to take her to the kindergarten?

The hotel calls me on the phone and tactfully reminds me that since I've forgotten to pay for the condoms I've used last night, they've deducted the sum from my VIP card. I'm a little perplexed, to say the least. Last night, I've taken on an overnight shift till late night, so I've never been to the hotel. So, I question my wife, Nyla Burdette, who's the only one that knows about my VIP card number. She just looks at me in confusion. "Honey, it costs over a thousand dollars to spend a night in that hotel! Why would I stay there, to begin with? There must be something wrong with the hotel's system!" I no longer waste my breath on Nyla. My oldest uncle, Eric Fuller, is the investor of that particular hotel, so I call him right away. "Uncle Eric, help me investigate who Nyla has taken to the hotel last night! I want to catch them in the act!"

It was almost New Year. I had just withdrawn money from the bank when I noticed that the amount on my passbook didn't match the cash in my hand. I counted carefully—my passbook showed a different figure than the five thousand dollars I was holding. Frustrated, I turned and went back to the counter to find the teller who had handled my transaction. Clutching the receipt, I tried to be polite. "Excuse me, I think there might be a mistake with this transaction." Instantly, she snapped, pointing her finger at my nose. "Don't you know that once you leave the counter, we are not responsible for any discrepancies?" I waved my hands, trying to explain. "No, wait, look again. I clearly withdrew five thousand dollars, but on my passbook, it shows…" She cut me off impatiently. "When you filled out the form, it was all right there. Once you leave the counter, it's not our problem. You signed the form yourself, confirming everything. Are we supposed to correct it every time someone claims a mistake after leaving the bank?" I froze. No wonder she kept repeating that the bank isn't responsible after leaving the counter. She thought I had come back to ask for more money. What I was really trying to explain was simple: I withdrew five thousand, yet my passbook showed that I deposited five thousand.

My little sister, Maya, got into a car crash. I put her in a high-end recovery center. Her injuries were bad. Progress crawled. They kept extending her treatment, one phase at a time. Early this morning, the manager called. Said the card wouldn't cover the next phase. That's when it hit me—peak season at the company. I'd been slammed, barely breathing. I hadn't topped it up in forever. I told her I'd transfer the money. She shut it down. Said I had to show up and sign in person before they'd extend anything. So after work, I rushed over. Straight into rush hour traffic. Then she called again. "Ms. Keyne, your balance hit zero three minutes ago. We're terminating services. This is a premium facility—we don't do free care. The patient tied to your account has been removed per policy."

Ever since we brought our six-year-old daughter, Elise, home, she's been keeping her distance. My husband, Patrick Sheeter, chalked it up to "adjustment issues." Told me to bring her more gifts when I got back from my overseas trip. I was halfway out the door when I heard her voice in my head. 'Should I tell Mom that Della always hits me? 'Dad says Mom hates tattletales. Especially me. 'But if I keep quiet, I might not make it till Mom gets back.' My stomach flipped. I turned around. Elise was curled up in the corner, eyes glassy with tears. Silent. But I still heard her. 'Maybe I lived again just to see Mom one more time.' Patrick, noticing I was frozen, casually reminded me I was gonna miss my flight. Right. Like that mattered. I turned and slapped him so hard. Screw the business trip. I was staying. Let's see who's got the guts to mess with my kid now.

On my way to work, I came across a livestream from an influencer who posted about her relationship, tagged at my company’s location. She was talking about her office romance with the CEO of a major corporation. But wasn’t the CEO of her company my husband? I clicked on her profile and saw that it was full of wedding-prep posts. The man never showed his face, but his build looked almost exactly like my husband’s. So I left a comment in the livestream: “I heard the CEO of Gibson Corporation has been married for a long time. So what does that make you...?” The streamer muted me, then instantly burst into tears. “The internet isn’t lawless. If you keep spreading rumors and calling me a mistress, I’m calling the police.” Her fans immediately swarmed me. “You’re probably the other woman yourself. That’s why your mind went there.” “I checked her profile. She’s some woman in her thirties. She’s obviously jealous because the streamer is young, pretty, and has a rich, powerful boyfriend who dotes on her.” “The account’s brand new. She’s obviously just a troll.” I tried to say more, only to realize I had already been kicked out of the livestream, and my account had been reported until I couldn’t even log back in. I stared at the proof of our marriage in the drawer for a long moment. Then I raised my hand and smacked my sleeping husband awake. “Exactly how many wives are you planning to have?”