How To Refund A Game On Ubisoft Origin?

2026-06-25 12:17:53 208
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Sabrina
Sabrina
2026-06-29 18:12:16
Getting a refund from Ubisoft Origin isn’t too complicated, but it’s not as quick as some other platforms. You’ve got to act fast—within two weeks of buying the game and with less than two hours of playtime. I refunded 'Watch Dogs: Legion' last year because it just didn’t click with me. The trick is to go through your order history on their website and look for the refund option. If it’s not there, their customer support team can usually sort it out, though you might need to push a little. Just be ready for some back-and-forth emails.
Lila
Lila
2026-06-30 15:45:21
Refunding a game on Ubisoft Origin can be a bit of a process, but it's definitely doable if you meet their criteria. First off, you need to make sure your request falls within their refund window—usually within 14 days of purchase, and you shouldn’ve played the game for more than two hours. I once had to refund 'Assassin’s Creed Valhalla' because my PC couldn’t handle it, and it took some digging to find the right steps. You’ll need to log into your Ubisoft account, head to the order history section, and find the game you want to return. From there, there should be an option to request a refund. If it’s not obvious, their support page has a detailed guide, or you can contact customer service directly.

One thing I learned the hard way: Ubisoft’s refund system isn’t as streamlined as Steam’s. It might take a few days for them to process your request, and sometimes you’ll need to follow up. If you bought the game through a third-party retailer, you’re usually stuck dealing with them instead. Still, if you’re patient and polite with support, they’re generally willing to help. Just don’t expect instant results—Ubisoft moves at its own pace.
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