Is The Toyota Way: 14 Management Principles Worth Reading?

Calla Sherman sleeps with a random guy from a bar after her boyfriend cheats on her. The following morning, she wakes up and realizes he's a drop-dead gorgeous man who looks good enough to make any woman swoon.She's so flustered that she mocks him for having terrible skills. She even leaves behind 150 dollars as a fee for his services before fleeing. The next day, Calla finds that her new boss, Mercer Garland, looks oddly familiar. Oh, God. She wants nothing more than to die when she realizes she's mistaken Mercer for a gigolo. He's the exact person who can ruin her career! What's worse, she's already pissed him off royally. One fine day, Calla backs away as Mercer stalks toward her. "Didn't you say you weren't interested in women like me who don't have curves anywhere?" He looks her over and smirks. "You're different from them. I know what you're like on the inside." Flustered, she tries to talk sense into him. "I'm sure a busty woman would be more up your alley. I'm not your type at all!" Mercer sighs softly. "I'm devastated that you've kicked me to the curb after using me, Calla. I'm not even in the mood to sign all those documents on my desk anymore."

My father was a senior HR executive. He used KPIs to define my life. "Rank top ten in your grade, and I'll give you a B, with a bonus of 250 dollars. "Place in a state-level competition, and you'll get an A, with a bonus of 500. "If your SAT score hits Ivy-level, I'll give you an S+ and a 5,000-dollar year-end bonus." I studied as if my life depended on it, and in the end, I got the acceptance letter. My father slapped a contract down in front of me instead. "Congratulations on onboarding into the next phase. Starting today, your allowance will be structured as base salary plus performance plus attendance bonus. "Base pay is 250 dollars a month, enough to keep you from starving. "To prepare you for a high-pressure work environment, I’ll conduct random inspections. Fail, and your pay gets docked." When I ran a 104°F fever, he cut my attendance bonus, saying my physical resilience didn't meet standards. When I forgot to submit a weekly report because I was buried in schoolwork, he froze all my money. To stay alive, I went behind his back and sold blood at the hospital. At the end of the semester, I held my transcript and scholarship certificate, thinking I had finally earned the highest rating. But my father looked at me without a trace of warmth. "Your S+ bonus has been reallocated. The company decided to invest it in your brother, Harry. He has more potential." I looked at the 100-dollar "consolation prize" he handed me and laughed. So in his company, I didn't even qualify as an "outstanding employee."

Takuto Kimura, 30 years old, a career elite, always dressed in a sharp suit, with his hair perfectly neat, looking like the lead character from《The Godfather》or《Yakuza Chronicles》. His daily life is a never-ending "battle": meetings, overtime, coffee to stay awake, and piles of reports. To outsiders, he is the epitome of a successful businessman, but inside, he's already overwhelmed by the pressure and suffocating under it. Every day, he finds himself thinking, "If only I could go back to being three years old, I wouldn’t have to deal with these damn files and KPIs." One late night, as he stares at his computer screen, drowning in self-doubt, fate suddenly gives him an unexpected "opportunity" “He is reborn, back to the age of three.”

The moment they released the year-end audit notice, I just stared in disbelief at the mention of my car, which I had paid for in full and in cash. It was boldly listed under the company’s fixed assets. “Our company practices a ‘family-friendly’ culture. What’s yours is the company’s. We’re a family. There’s no need to get picky about what’s yours or mine.” As if that was not enough, the company fired the driver and handed the chauffeuring duty to me. “Here’s the reception schedule for this month. Also, please pick up my dad at Babolle at 3 a.m. tonight.” My expression had darkened. Nonetheless, the human resources manager continued, “In a family, there’s no ‘yours’ or ‘mine’. My dad is your dad, right?” I was so furious that I almost exploded. ​ “I’m taking my car back, then!” She immediately took out a loan contract. “Simple. Pay by instalments. Work here for three years and you can ‘buy’ back your car.” So not only did I have to work as a driver for free, but I also had to pay to reclaim my car. Ever since the human resources manager parachuted in, she cut perks and cancelled vacations. She even started to dig into my wallet! “I quit!” She sneered. Then, she brandished a thick employee handbook. “Clause 1867 states that an employee who resigns of their own accord will need to pay double their salary. You’re under a six-month probation starting from now. Pass it, then you can leave.”

I had been managing the company’s warehouse software for five years. Then the new manager came to me out of the blue, saying I didn’t understand frontline operations and that I was being fired. Looking at the five-thousand-dollar severance, I just nodded. “Fine.” He patted my shoulder after seeing me so compliant and started lecturing. “Young people should be out on the line, moving boxes! What’s the use of sitting in the office staring at data every day? “We’re a logistics company. Strength is what matters, not a tech geek like you!” I glanced at the high-end gaming computer in his office and obediently replied, “Yes, Mr. Fuller. Lesson received.” Maybe I had been too comfortable these past few years, and he thought I was dispensable. So, I handed over my ID badge and casually deleted all my personal login keys from my computer. Little did he know that the entire warehouse logistics, inventory management, and route planning software had been coded by me. I had let the company use it for free simply because the place was close to home and the work was easy. Now that I was gone, the system running on my personal cloud server was naturally inaccessible. Tens of thousands of items in the warehouse ground to a halt. As for any commercial software that could replace my system, a year’s subscription would cost exactly one thousand times my severance.

My CEO wife, Cassandra Solis, has high hopes for me. In fact, she has drafted an elite training program for me. I have to work over 20 hours a day, finish every meal within 3 minutes, and spend no more than a minute in the restroom. "Honey, elites must achieve what normal people can't. Only when you become a true elite can I entrust the company to you." I can feel the major responsibility weighing down on my shoulders. Every day, I devote everything I have to work. Five years later, I've successfully taken the company public. I've also completed Cassandra's hardcore training program. But at the end-of-the-year gala, Cassandra hands over the position of the Executive Vice President—the same one that she's promised to me—to her newly-recruited assistant. Upon noticing my displeasure, Cassandra explains to me smilingly while holding a bouquet of flowers, "Oh, silly you! Having a completely useless boss is the final trial I've set up for you! Once you've completed this trial, I can finally hand the company to you!" But lines of text suddenly flash across my vision. "Oh, poor Harvey! He still has no idea that Cassandra has been training him just so he can earn more money in order to clear off Xavier's debt! Not only that, but she also steals the position Harvey has been longing for and gives it to Xavier! Cassandra really has crossed a line this time!" "You're being too dramatic. Cassandra is just paying Xavier back for his benevolence. She feels guilty for what she's done to Harvey, you know. Once she's done paying back her debt to Xavier, she'll pay attention to Harvey once again and live happily ever after with him." I'm stunned by what I see. Is this the actual purpose behind the elite training program? I'm about to pull out the terminal cancer diagnosis report, but I quickly stuff it back into my pocket. It's a shame that I'm about to die. I suppose that I can't live long enough to see that day.