I think his defining trait is a truly unsettling duality. He's got this surface-level calm, even politeness sometimes, which makes his sudden, brutal efficiency as an enforcer so jarring. It's not rage or typical antihero angst fueling him; it's a dispassionate, almost vocational approach to violence that reads as far more dangerous. That scene where he's casually discussing something mundane while dismantling a threat with zero hesitation? That's the core of it. He exists in a moral gray zone created by his circumstances, enforcing a twisted order.
What makes him compelling as a lead isn't that you root for him in a conventional sense, but that you're morbidly fascinated by the logic of his world. His loyalty, when given, is absolute and terrifying in its own right, because you know exactly what it entails. He's less a character you identify with and more a force of nature you observe, which is a bold choice for a protagonist.